Apologies for jumping into your thread, Tree. Couldn't help barging in.

I have just a month ahead.
After my initial task of understanding the way things work
am supposed to come up with ways of building the customer database and
getting some sort of system in the florist place.

There was a mention of the software system Strelitza in one of the previous threads.
Has any one used it or any other software, which apart from aiding day to day activities
will also help to build a customer database for pro-active selling.