i wont give anything off for them now.

Had one in recently who said he wanted an oasis spray for £60, never seen him before as i'd not long bought the shop.
So i made it and delivered it.

He came in a few weeks later to pay, and said to me he's only using me this time because the family didnt want his usual florist to do the flowers!!

I said £60 please, and he went mad, saying how i should give him discount etc and he doesn't usually pay this much.

After a while i ended up giving him £5 off to get him out the shop.

Its just yet another one trying to take what small profit we make.