hi leila - you have been receiving florist2florist faxed orders. The reason you are receiving these is because f2f currently has no members in your area.

direct2florist is a completely seperate system, and you are right, as the customer places the order with you, the order is instantly emailed to you.
You receive 100% value on these orders.

Naturally we can also view the d2f orders and we know if you have not picked them up. In which case we ring you.

Hope this clears things up - if not call me on 01204 452000

regards
simon