Hi Flowerfairy thanks for your reply boss was in agreement with me it was may colleague who has been working in the business for 1 year no college course/training etc is good with her hands but assumes people haven't got or can't afford to pay dear why are they coming in for god's sake gives discount all the time and refuses to charge for make up/skill, paper, eco vase, wires, tape etc were also free as is foliage for wreaths due to me cutting mine which I am glad to do my garden is an acre and half but as a new business boss was trying to make money not give stuff away but thankfully slowly but surely we are getting there while things are not quite on track yet we are almost there and have talked her round by degrees finer wedding items my colleague can't do so I've said I would only do it if it was sold for the proper price with no discount so have won that one still not charging enough for greenery so the boss and myself have one price and when we are out she goes cheaper but we are definately winning. Thanks again. Rach