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I think they are more concerned with other competitors like M&S, he said they had a load of non florist type companies deliver bqs at VD and they collected them together at HQ to inspect. He said they were all disgraceful, half dead or half bashed (in the courier boxes)
I think they probably would keep testing for any shops they had complaints about etc. But I have also heard from people that the tests ones always got sent to a business address very local to the shop it was sent from.
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