Don't lose heart Bel you've got this far don't give up. I think that rach and the rest who said to go in in person are probably right and perseverance will probably pay off, but i do know what you mean about not liking to go in face to face, i hate that sort of thing too but i think there's nothing else for it. I made a very very lame attempt at the beginning of the summer and got nowwhere cos i didn't stick at it , but will have to try and do something sooner rather than later if i want any shop experience at all, it's just hard juggling two kids,a part time job,night school and pleading with someone to take you on for a few days a week so i know it's hard. But don't give up and keep the rest of us students (and others) posted we're all keeping our fingers and toes crossed for you -Lylee xxx