to Apple's essentials/desirables....except I'd put the desirables on the essentials list!
A sense of responsibilty is also very important for me for a senior florist. My full-timer, although still quite young has an aura of responsibilty that eminates from her to the customers and makes them feel they are in good hands. She is in a sense the boss when I'm not there so I have to be able to trust her to handle any probs with customers and staff.
as far as languages go...I got the 5...now I just need a psychology degree...all i have is a certificate to verify my psychotic behaviour!
