I can only add one thing to that PC which was really well said, and that is as well as a memory like an elephant you need another animals help; a hide like a rino to glance off all the blows directed our way from the public, the supermarkets, the internet and even from other florists. And yes it is still the best job in the whole world.
OH and sorry Kar I don't know the proportions of shop trainees to college students.

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Rainbow

Quote of the day : To keep the heart unwrinkled, to be hopeful, kindly, cheerful, reverent that is to triumph over old age.
Amos Bronson Alcott