The problem with FD they get the discount from you and then add on their percentage which may or not match your price which then means the FD is slightly cheaper than you found this out as my aunt had died and family requested FD used us (he never did before) after funeral family asked what price FD was paying us and what we would charge customer for same item I told, FD was actually charging them £2 less than we charged customer therefore it was cheaper for customer to order through FD Thus losing more customers and no we didn't get his business due to the fact we gave 10% his usual florist gave him 20%

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