I can't get in with our local one either Tulips despite the staff saying our flowers are much better. It is really difficult because when the folk are there arranging the funeral and the fd sticks a brochure under their nose they are probably not in the right frame of mind to think of going elsewhere. I took some tributes today and there were some others there (interestingly not from the normal florist) and they were crap, think some of the flowers were deader than the corpse