I remember when i first started floristry i was 16, and our delivery driver died of a heart attack, the undertakers the family used were within walking distance to the shop. The wife ordered a 6ft cross, me and my boss walked it over to the undertakers, he asked us to put it straight out the back. We didn't realise he meant in the room where all the coffins were. We had to put the cross on the top of his coffin, not realising the lid wasn't bolted down, and it moved.....i daren't look in, i just had this picture in my head of seeing his feet...it was awful.
I got out pretty quickly, and my boss gave the undertaker a bollocking.
Thats one experience i'll never forget