omg youve all done my head in with this thread, got bridal flowers to deliver this mornin, the bride hasnt even been to my shop, she rang about 3 weeks ago, said someone in her office had recommended me to her, told me how much she had been quoted by 3 other florists and could i beat there quotes....
of course i could, she wanted off white roses pink and burgandy in her bouquet and similar colour scheme for the other stuff....hand tie for her.....then when i gave her a price nearly dropped the phone when she paid in full there and then by card.....her order was very vague....so i put it in wrighting as she had described, and i emailed her to tell her the actual rose type i was using, aqua, avalanche and black baccarra...couldnt do any more, i offered her to come to the shop and advised she should so she could pick syles ect, but she declined....oh well to late to moan now, the gear is to be delivered at 10am this morinin, cowards way out im sending my full timer with the driver to deliver
