Normally i'm fine with the customers while they're in the shop. To date tho, i haven't attached a card to a tribute without crying....

But i did blub with a customer last week and it wasn't even a funeral.... Really old fella came in, didn't know what he wanted etc... so i'm straight in with the 'well whats it for?'' then he breaks down. He's going to visit his wife of 60 years. They've taken her to a care home. Its 30 miles away... oh my god - i'm a very happily married woman - i just can't imagine how devastating that must be .... chit, crying again!