I sometimes go soft and dont charge, but even tho people in my city are the tightest going, they do understand that everything costs. They always try it on with 'Is there a delivery charge'

Had one nutter on Mothers Day trying to get a delivery about 40 mile odd round trip....for free! He understood when i explained 1) i was a start up business 2) i have to pay petrol and 3) staff wont work for free!

Cheeky buggers arent they!

Most people dont blink an eyelid though, or shop around. If they do twist my arm i will take it out of the flowers. Sometimes they think there getting a good deal if they want to spend £30 'and would you like that inclusive of delivery or delivery on top' Makes them forget about it!

Charge ladies and gents, you arent a charity!