It really is difficult Ellie and i don't think there is a solution that will suit everyone. you know your shop and your customers better than anyone so i would never be swayed by someone saying 'you should do it this way etc'
I've tried 'ready to go' and it never seems to wrk for me except on mothers & valentines. They always want the same but with something added or different colour. probably because there is so much flower in the shop they have the choice and use it.

I have mixed feelings about makeup charges. Yes, your time is valuable but most people will not expect to pay you for your time if they are buying something off you.

Could be a bit like taking half an hour buying a dress and someone saying...well, the dress is £95.00 but because i've spent an hour with you showing you different styles and advising you on the colour and style that suits you...which is what i trained for...there will be a charge of £25.00 for that.

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