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i had a few problems when we just had one line as trying to cope with broadband, phone, fax, answerphone & pdq. they just don't always get along with each other, bit like people.
I had another line put in and that is just the pdq. I can also use it for outgoing calls so i don't tie up the main phone number.
it's really not that dear if it saves you a lot of hassle
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