Florist News

Hi Simon

We've been getting a few orders through our fax, but they have never been clear that they are via florist2florist.

We've had a couple in the last three weeks or so and I've faxed them back rejecting the order because I really didn't have a clue where they were coming from, it was only because I googled the fax number today that I realised.

I assumed that direct2florist which I signed up to would mean that I'd be getting the orders directly from the consumer, in which case I probably would've twigged why I was getting these faxes.

Each order I've had so far has been from another florist and the florists take out 20% commission. The main reason I signed up to direct2florist was because no deductions or commission is taken out so the customer is getting basically what they paid for.

It would be good if the faxes that you send clearly state where the order is coming from i.e. direct2florist/florist2florist.

hi leila - you have been receiving florist2florist faxed orders. The reason you are receiving these is because f2f currently has no members in your area.

direct2florist is a completely seperate system, and you are right, as the customer places the order with you, the order is instantly emailed to you.
You receive 100% value on these orders.

Naturally we can also view the d2f orders and we know if you have not picked them up. In which case we ring you.

Hope this clears things up - if not call me on 01204 452000

regards
simon

oh groovy, thanks Simon

Hi Simon,
I am a F2F and Direct 2 florist member. I have a question about finding my shop via D2F. I am in Frinton on Sea and have noticed if you put in Frinton on sea it comes up as an invalid search term. If you put in Frinton-on-sea we come up, the same happens with Clacton on sea (we cover there). Some people would also look for us using just Frnton or just Clacton and again we don't appear. Can this be changed at your end, i did try ringing Graham about this but he was on Holiday.
Regards Debbie
Frinton Flowers

hi debbie

check out frinton and clacton
this is working now -


many thanks

Hi Simon
Thats great thanks a lot