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Good Grief!!

This is a discussion on Good Grief!! within the The Florist Shop forums, part of the Public Forums category; Just had a little old lady come in the shop saying she was disappointed because her flowers only lasted two ...


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  #1 (permalink)  
Old 09-10-2007, 01:44 PM
alihud alihud is offline
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Good Grief!!

Just had a little old lady come in the shop saying she was disappointed because her flowers only lasted two weeks!!!!Ummmmm isn't that how long they are suppossed to last????I said she had got a good vase life out of them and that tescos usually guarenteed theirs for two weeks at the most!!!I'm going for a nice massage soon,can't wait!!!Bring it on!!
Ali xxx
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Old 09-10-2007, 01:47 PM
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There is no pleasing folk if the last 2 days the are complaining now if they last 2 weeks they are complaining maybe she should have had silk then they would last forever that probably wouldn't please either
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Old 09-10-2007, 02:01 PM
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You just got to love them!! "customers" that is.
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Old 09-10-2007, 02:23 PM
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Quote:
Originally Posted by alihud View Post
Just had a little old lady come in the shop saying she was disappointed because her flowers only lasted two weeks!!!!Ummmmm isn't that how long they are suppossed to last????I said she had got a good vase life out of them and that tescos usually guarenteed theirs for two weeks at the most!!!I'm going for a nice massage soon,can't wait!!!Bring it on!!
Ali xxx
Depending on the conditions in her house two weeks seem jolly good to me for a customer's flowers to last. I am with Flowers Direct and they offer 5 days to customers. I think Asda and Tesco offer 7 days for cut flowers, they may offer 2 weeks for plants? That could be were the customer is getting confused. The supermakets know that people like to see the 7 day offer but if they don't last the distance I bet only a small portion go to the trouble of taking them back..........you know how long they keep you waiting at their customer service desks. Most people won't think it's worth the bother for the few pounds involved. Sadly it's not the same with a florist shop - the phrase "sitting targets" comes to mind!
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Old 09-10-2007, 02:25 PM
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Quote:
Originally Posted by Galloping Flo View Post
You just got to love them!! "customers" that is.
Hi there Galloping Flo, last time you were on here you Galloped off so quickly there wasn't time to greet you
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Old 09-10-2007, 02:32 PM
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people with nothing better to do than complain are the worst! I know of a someone through a friend of a friend that vitrually makes a living out of complaining, she gets discounts by complaining about nearly everything!!
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Old 09-10-2007, 03:18 PM
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Sorry rainbow, just my feet hardly ever touch the ground.!!
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Old 09-10-2007, 07:21 PM
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it always the oldens who complain but yet "they dnt like to say" LOOL x
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Old 09-10-2007, 07:44 PM
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You're not far wrong there. Can't believe how many times i had that conversation with people..
"I thought i'd try you today because the last flowers i bought from the supermarket died in a couple of days!"
"Oh really...did you take them back?"
"Well...no...it's too much hassle going in there"
"I see..and if you had bought them here....would you have brought them back?"
"probably"
"So that's why they have achieved the title of 'largest flower retailer in the world"
"Seriously madam...i can go into the market and buy a lorry load of crap flowers for next to nothing. If i thought i could sell them all and not get any back, i'd open a chain of shops right across the country. Somehow...i don't think that's going to happen"
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