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delivery charges

This is a discussion on delivery charges within the The Florist Shop forums, part of the Public Forums category; If we feel the customer only wants to spend as much as our minimum we do say it would be ...


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Old 05-03-2008, 06:34 PM
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If we feel the customer only wants to spend as much as our minimum we do say it would be worth their while paying that little bit extra for the delivery as they will get better value for money...
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Old 05-03-2008, 06:44 PM
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Well Jake this is how i work it.

If somebody orders a H/t at say £25, I take off £2.50 for cello, that takes it down to £22.50, then i divide that 22.50 by 4 which = 5.62, which is my make up time cost, then 5.62 x 3 = 16.87, which is what the customer gets in flower value.

Same with arrangements, but instead of dividing it by 4 i do it by 3.


This is what i was taught years ago while working in an interflora shop so ive just stuck to it really.
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Old 05-03-2008, 07:01 PM
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Quote:
Originally Posted by Lexy View Post
I fail to understand how any florist can offer free delivery,,please correct me there if I'm wrong peeps,,if you have a delivery vehicle and a driver you cannot possibly afford to give this service free!!

My gw's start at £20,,plus delivery,,if it looked like customer was going to leave it cos they only had £15 I would do them a small wrap,,but it would still be plus delivery!! I keep instants done on display starting from £10,,,they are just 2 bunches s/cars and bit of foliage but done as h/tieds,,and they fly out cos sometimes folks just want a little something,,they cost me next to nothing and it gets me repeat trade. Obviously bigger ones would have different flower in!

I dont actually have a driver, I do them myself. I cant afford a driver as would not need one all the time (not sure how people work it out cause sometimes i can have no deliveries in a day which would mean driver just doing nothing). p.s ignore my ignorance but what is a gw
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Old 05-03-2008, 07:11 PM
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gift wrap......i bet you make them everyday
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Old 05-03-2008, 07:40 PM
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yep... we use the term GW.... only type BQ when Im on here lol... think its just "Old timers" that use GW. aint it Grannies
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Old 05-03-2008, 07:44 PM
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Quote:
Originally Posted by elouise View Post
Well Jake this is how i work it.

If somebody orders a H/t at say £25, I take off £2.50 for cello, that takes it down to £22.50, then i divide that 22.50 by 4 which = 5.62, which is my make up time cost, then 5.62 x 3 = 16.87, which is what the customer gets in flower value.

Same with arrangements, but instead of dividing it by 4 i do it by 3.


This is what i was taught years ago while working in an interflora shop so ive just stuck to it really.
Thanks for explaining that, it's really helpful.
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Old 06-03-2008, 08:44 AM
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We work it out the same as Eli, just out of interest tulip, how long you had you shop?
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Old 06-03-2008, 12:36 PM
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Quote:
Originally Posted by tulips View Post
I dont actually have a driver, I do them myself. I cant afford a driver as would not need one all the time (not sure how people work it out cause sometimes i can have no deliveries in a day which would mean driver just doing nothing). p.s ignore my ignorance but what is a gw
Same as myself Tulip, I dont have a driver either.

I dont charge for local deliveries ( Within the town ) all orders outside are charged delivery.
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Old 06-03-2008, 01:28 PM
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I charge for delivery, whilst others very near to me do not. But whilst they claim its free delivery I know they hide it in the flower value. It`s what you can get away with!! To Charge or NOT to Charge that is always a BIG Question.
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Old 06-03-2008, 01:47 PM
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Quote:
Originally Posted by tulips View Post
I dont actually have a driver, I do them myself. I cant afford a driver as would not need one all the time (not sure how people work it out cause sometimes i can have no deliveries in a day which would mean driver just doing nothing). p.s ignore my ignorance but what is a gw
I do have a driver tulip but as the same as you some days may not have any deliveries. What you have to do is get an old retired geezer who is trying to keep himself busy with a bit extra pocket money on top of pension instead of someone who really needs a steady wage. I found there are quite a few about who dont really need the money but just want to keep busy. I write what he delivers in a pad and tot it up at the end of the week. Hes happy, Im happy, customers happy......in fact everyones in stitches
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