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Changes to trades descriptions act

This is a discussion on Changes to trades descriptions act within the The Florist Shop forums, part of the Public Forums category; Originally Posted by PinkyPink Blimey that really is a laid back bride! Any follow up on this, gd? not as ...


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  #11 (permalink)  
Old 19-04-2008, 07:51 AM
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Originally Posted by PinkyPink View Post
Blimey that really is a laid back bride! Any follow up on this, gd?
not as yet, but could get a phone call today....i put the corsages and bh in the shop fridge and they were partly frozen when i got to them
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Old 20-04-2008, 10:56 AM
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Originally Posted by gerbera daisy View Post
omg youve all done my head in with this thread, got bridal flowers to deliver this mornin, the bride hasnt even been to my shop, she rang about 3 weeks ago, said someone in her office had recommended me to her, told me how much she had been quoted by 3 other florists and could i beat there quotes.... of course i could, she wanted off white roses pink and burgandy in her bouquet and similar colour scheme for the other stuff....hand tie for her.....then when i gave her a price nearly dropped the phone when she paid in full there and then by card.....her order was very vague....so i put it in wrighting as she had described, and i emailed her to tell her the actual rose type i was using, aqua, avalanche and black baccarra...couldnt do any more, i offered her to come to the shop and advised she should so she could pick syles ect, but she declined....oh well to late to moan now, the gear is to be delivered at 10am this morinin, cowards way out im sending my full timer with the driver to deliver
Hi Gerbera, Haven't had a bride quite THAT laid back, but did have one who came in armed with a photograph and asked if we could do something similar then told us what she wanted as a bridal bouquet - over arm bouquet of white calla lilies with bear grass and the buttonholes - quoted her the price and she paid there and then! Confirmed it all in writing and I ALWAYS send T & C's with the quotation. Hadn't thought about asking brides to sign the T & C's - might be something to think about.
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Old 20-04-2008, 11:03 AM
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Gerb the bouquet you describe sounds like what she has asked for so i wouldnt worry about it at all and she would not have a leg to stand on if she complained. I would assume in any case they would ask for another professionals advice and if the cust was trying their luck then the florist would be able to tell. i am like you though and when i am unsure of something i try my hardest to get someone else to deliver!!
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Old 20-04-2008, 12:03 PM
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thanks for that tulip, put mi mind at rest
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