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Is honesty the best policy???

This is a discussion on Is honesty the best policy??? within the The Florist Shop forums, part of the Public Forums category; its a little quite here today so ive got 5 mins. I have just created a wedding contract with a ...


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  #31 (permalink)  
Old 16-04-2007, 04:29 PM
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its a little quite here today so ive got 5 mins.

I have just created a wedding contract with a non refundable holding date fee on it, so now i'm not doing anything till fee is paid and contract is signed.

At least if they are no shows now ive got a deposit for the date and are more likely to re book a date for consultation if they cant turn up first time round.
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  #32 (permalink)  
Old 16-04-2007, 07:38 PM
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I had 2 turn up on Valentines Day wanting to take home a mock bouquet there and then, I politely told them to come back another day as its the busiest day of the year, oh we forgot they said, then I told them we charge for mock bouquets, they look horrified, does anyone else charge as I'm begining to doubt myself
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  #33 (permalink)  
Old 16-04-2007, 07:47 PM
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Of course we have to buy the flowers what do they think we are a charity
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  #34 (permalink)  
Old 16-04-2007, 07:52 PM
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you just made me laugh rach.
Ahem, straight face.... yes, I charge for mock bouquets although most brides decide against them when I tell them they'll still cost the same as the real thing! One bride wanted 4 mock ups of vanda orchids for her hair, when she came the 3rd time and I reminded her the cost is going on the end bill and it was £25 a pop- her face was a picture. She was getting them for dress fittings, veil fittings, showing her mother, hair practices. Round the bloody twist.
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  #35 (permalink)  
Old 17-04-2007, 12:40 AM
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I know wedding day is so important and bride wants everything just perfect but do they think they royalty
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  #36 (permalink)  
Old 17-04-2007, 07:25 PM
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Quote:
Originally Posted by elouise View Post
its a little quite here today so ive got 5 mins.

I have just created a wedding contract with a non refundable holding date fee on it, so now i'm not doing anything till fee is paid and contract is signed.

At least if they are no shows now ive got a deposit for the date and are more likely to re book a date for consultation if they cant turn up first time round.
I learnt a valuable lesson regarding wedding contracts, they don't get them till I've got my deposit. We have a consultation, I prepare a quote afterwards and post it on, if they are happy with that they pay £100 non-refundable deposit then I supply them with detailed contract. The reason being I had a bride bring in a detailed contract from another florist asking if I could better it, she had had over an hours consultation with the florist, got all the details, didn't pay a deposit and then was doing the rounds with it to see if she could get it cheaper. I told her I was fully booked!!
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  #37 (permalink)  
Old 17-04-2007, 07:32 PM
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So how do you put it across in the initial quotation. Surely the bride still wants a full rundown of what she will get before she commits to the contract with you?
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  #38 (permalink)  
Old 17-04-2007, 07:32 PM
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Good on you
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  #39 (permalink)  
Old 17-04-2007, 07:52 PM
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Quote:
breezy
Quote:
Originally Posted by elouise View Post
its a little quite here today so ive got 5 mins.

I have just created a wedding contract with a non refundable holding date fee on it, so now i'm not doing anything till fee is paid and contract is signed.

At least if they are no shows now ive got a deposit for the date and are more likely to re book a date for consultation if they cant turn up first time round.
I learnt a valuable lesson regarding wedding contracts, they don't get them till I've got my deposit. We have a consultation, I prepare a quote afterwards and post it on, if they are happy with that they pay £100 non-refundable deposit then I supply them with detailed contract. The reason being I had a bride bring in a detailed contract from another florist asking if I could better it, she had had over an hours consultation with the florist, got all the details, didn't pay a deposit and then was doing the rounds with it to see if she could get it cheaper. I told her I was fully booked!!
yeah how do you put it in the quote, i always thought the descriptive words and variety names made it sounds especially nice and help to sell it to them ?
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  #40 (permalink)  
Old 17-04-2007, 08:02 PM
aurora aurora is offline
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Well I haven't met a bride yet that didn't want to know exactly what she was paying for before she paid the deposit. So wats your secret ? You must be a cool looker? What do you think anyone?
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