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Caught out

This is a discussion on Caught out within the The Florist Shop forums, part of the Public Forums category; Bloody nerve.....its the time and effort that they seem to forget!!...


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  #11 (permalink)  
Old 13-06-2007, 09:23 PM
floristflo floristflo is offline
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Bloody nerve.....its the time and effort that they seem to forget!!
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  #12 (permalink)  
Old 13-06-2007, 10:04 PM
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We've had a spate of these lately, timewasters fishing for free ideas, you'd think we'd be able to spot them by now I wonder if it's the fact we're shops, they think that well we're there anyway, and that's what we do, why don't they just wander in and have a look see, clearly we have nothing else to do but share our knowledge and expertise gratis, we are after all just stood around waiting for them to call in for a chat. We had a pair last Friday afternoon, mother and daughter, brandishing fabric samples, we were flat out doing two weddings, said sorry we can't do a consultation now, can you book an appointment, never saw them again. Confiscated the fabric samples though
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Old 13-06-2007, 11:00 PM
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Am getting seriously racked off with brides who wander in and expect you to drop everything to talk to them. Haven't got the time and especially haven't got the inclination when they take the huff because your up to your eyeballs in flowers and can't stop to 'chat'! And have had more 'ring arounds' these last few weeks than I can remember (not just for weddings either).
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Old 14-06-2007, 12:50 AM
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i normally just get the "have you got a book/brochure/portfolio we can look at for weddingsl" whenever they feel like appearing to discuss flowers, and I politely reply that our portfolio is on the computer and we normally make appointments for consultations so we have time to properly discuss things with them. I don't mention the milllions of wedding books and magazines we have as well

must admit though sometimes when you mention booking an appointment their eyes just glaze over, I think i should be a bit more forward and say would you like me to book you in now rather than just giving them a business card and leaving it upto them

i had one in today who asked about wedding flowers and if she could see some pics etc it turned out she was just nosying on behlaf of her neice whos actually getting married!
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Old 14-06-2007, 08:58 AM
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Quote:
Originally Posted by floristflo View Post
Shame shame....ive had a bride who asked for a quote for 26 arr then got someone else to phone up for the samething later in the week!!
Then she wanted a quote to make some arr on site,then changed the amount she wanted by lots...so i quoted her a good price as she went on and on about o im having soo many can you do it at a better price...then she changed her numbers back and wants them at the cheaper price....bloody brides!!!!!!!!!!!!!!!!!
Try that with your wholesaler......"How much if i have a hundred bunches?"..
....
That's a good price ......i'll just have 2
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  #16 (permalink)  
Old 14-06-2007, 02:21 PM
floristflo floristflo is offline
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I know I know...i said to her when you buy yr beans in marks do they give you discount for buying 10 tins then?
She said no but they do buy one get one free!!!!!
Had to laugh at that...so i told her she is getting my years of experience for free...
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  #17 (permalink)  
Old 14-06-2007, 03:18 PM
ann's daughter ann's daughter is offline
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buy one get one free!??!!?

then cheek of these people!!
what do they think? that we florists do this for a hobby? nothing better to do with our lives!!!!
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  #18 (permalink)  
Old 14-06-2007, 03:25 PM
floristflo floristflo is offline
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Yep ive heard it all now....must say since the supermarkets have started with there discounts ive had many more people ask for a discount.
I worked in kensington for a while and they were the worse,if they spent a tenner they wanted greenery for free or money off....we had customers that spent thousands and we never gave them a penny off....i think once you start doing it for one person its never ending.
I learnt my lesson im gonna be the hardest florist ever!!
I miss woking in a shop...people,even tossy customers...im getting married soon and after my honeymoon will try and get a job then.
Mean time weddings from home and snotty brides!!
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  #19 (permalink)  
Old 14-06-2007, 04:29 PM
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rosa alba rosa alba is offline
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rosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nice
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Funny it's abbreviated to BOGOF which is exactly what you want them to do, cheeky sods!
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