Florist News - Online Discussion Forum for Florists

Florist News

Online Discussion Forum for Florists

 

Unhappy customers....

This is a discussion on Unhappy customers.... within the The Florist Shop forums, part of the Public Forums category; Some of you know its my Bridezilla this weekend which got me thinking.... has any of you ever turned up ...


Go Back   Florist News - Online Discussion Forum for Florists > Public Forums > The Florist Shop

Register vbBux / vbPlaza FAQ Members List Calendar Search Today's Posts Mark Forums Read

Notices

Reply

 

LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 16-07-2007, 12:57 PM
alby's Avatar
alby alby is offline
Master Florist
 
Join Date: May 2007
Posts: 5,730
alby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nice
Pounds: 7,391.17
Bank: 149,736.03
Total Pounds: 157,127.20
        
  
Unhappy customers....

Some of you know its my Bridezilla this weekend which got me thinking.... has any of you ever turned up on the day and the bride hates her bouquet or something similar? I'm not dreading it much. Honest!
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #2 (permalink)  
Old 16-07-2007, 01:01 PM
pussy lover's Avatar
pussy lover pussy lover is offline
 
Join Date: Mar 2007
Location: noshing
Posts: 3,819
pussy lover is just really nicepussy lover is just really nicepussy lover is just really nicepussy lover is just really nicepussy lover is just really nicepussy lover is just really nicepussy lover is just really nicepussy lover is just really nicepussy lover is just really nice
Pounds: 11,950.54
Bank: 119.29
Total Pounds: 12,069.84
        
   
Ha ha ha ha ha - yes! Groom picked up bouquet, half an hour later the bride comes in moaning that the pink roses (that she had picked herself) were the wrong shade then pointed to some completely different ones in the shop and said "that's what I wanted". Told her to bring back the bouquet and we'd change it for her and all was fine. Silly moo.

Very rare for that to happen though and I am sure you'll be fine. I panic for the whole day after every wedding without fail.

I had one semi bridezilla who asked me to text her a photo of her bouquet the day before her wedding. She never replied so for the remainder of the day and the following day I pooed myself. Then, we she got back from honeymoon she brought me in a bottle of champagne to thank me! That was a relief.
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #3 (permalink)  
Old 16-07-2007, 01:04 PM
rosa alba's Avatar
rosa alba rosa alba is offline
Master Florist
 
Join Date: May 2007
Location: top 250 florist
Posts: 5,492
rosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nice
Pounds: 1,454.07
Bank: 150,995.70
Total Pounds: 152,449.77
        
 
 
If there's a whiff of bridezilla-ness about them I offer them to come in on Friday afternoon to view the flowers to be sure they are happy with them. Most of the time they say they haven't got time, and when we deliver on the Saturday half the time all the women of the household are out being preened and you get the dad or the brother, who just grunt at you and take the stuff off you.

What's she having for her bouquet?
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #4 (permalink)  
Old 16-07-2007, 01:07 PM
rosa alba's Avatar
rosa alba rosa alba is offline
Master Florist
 
Join Date: May 2007
Location: top 250 florist
Posts: 5,492
rosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nicerosa alba is just really nice
Pounds: 1,454.07
Bank: 150,995.70
Total Pounds: 152,449.77
        
 
 
Haha I panic with every wedding too - have I done the right thing, have I used the right flowers, have I done the right numbers of things, even have I got the right date and the right venue!!! I go over and over the wedding order and my notes and tick it all off as it's made but I still get that horrible feeling in my stomach as I start to load it into the van ready for delivery!
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #5 (permalink)  
Old 16-07-2007, 01:11 PM
elouise's Avatar
elouise elouise is offline
Master Florist
 
Join Date: Apr 2007
Location: locked in the toilet
Posts: 3,184
elouise is just really niceelouise is just really niceelouise is just really niceelouise is just really niceelouise is just really niceelouise is just really niceelouise is just really niceelouise is just really niceelouise is just really nice
Pounds: 1,669.12
Bank: 190,308.43
Total Pounds: 191,977.55
        
   
 
Had one once who was sooooo easy to deal with, all she wanted was a handtied in burgandy, cream and pink.

Didnt mind what flowers, wanted to leave it up to us, anyway delivery time came, and apparantly it was wrong colours?????

It was, as she asked, burgandy, cream and pink???

so i asked what was wrong, she said she wanted mostly pink and cream with a touch of burgandy???

Didnt tell me that until it was delivered, had to remake it, and add pale pink spray cars because that was the only thing in pink that was suitable in the shop......yuk.
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #6 (permalink)  
Old 16-07-2007, 01:11 PM
alby's Avatar
alby alby is offline
Master Florist
 
Join Date: May 2007
Posts: 5,730
alby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nice
Pounds: 7,391.17
Bank: 149,736.03
Total Pounds: 157,127.20
        
  
I've usually found that too Rosa, a random male looking somewhat non-plussed by the whole affair!

She's having the ubiquitous grand prix dome bound in black ribbon, can't go too wrong really but she did ask the other day how open the roses would be for the cake?! How the f*** do I know!!

I think what I find weird is you sit and chat to these brides 6 months to a year before and in effect you're translating their ideas, you just think, God, is that what they were expecting? To be honest though, I think most are so wound up on the day they don't care!

Last edited by alice; 16-07-2007 at 01:13 PM. Reason: Lots of people replied!!
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #7 (permalink)  
Old 16-07-2007, 01:38 PM
pixieone's Avatar
pixieone pixieone is offline
Master Florist
 
Join Date: Nov 2006
Location: MINX VILLE
Posts: 1,083
pixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the rough
Pounds: 402.34
Bank: 13,318.73
Total Pounds: 13,721.07
  
Scccccaaaarrrrryyy!
I hope when I finish college I will be able to handle some of the .....well shall I just say.... the odd ones.You all sound so layed back about things. I think I would end up in a loony bin myself.
Ros
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #8 (permalink)  
Old 16-07-2007, 01:49 PM
alby's Avatar
alby alby is offline
Master Florist
 
Join Date: May 2007
Posts: 5,730
alby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nice
Pounds: 7,391.17
Bank: 149,736.03
Total Pounds: 157,127.20
        
  
Its a great weight loss plan! The worst was when I did weddings from home, I'd be sneaking out of bed at all hours to check all the flowers! You do also become slightly obsessive compulsive doing checks to make sure you've done everything. I have a weird one where I'm convinced I've got the wrong day!!
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #9 (permalink)  
Old 16-07-2007, 01:59 PM
pixieone's Avatar
pixieone pixieone is offline
Master Florist
 
Join Date: Nov 2006
Location: MINX VILLE
Posts: 1,083
pixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the roughpixieone is a jewel in the rough
Pounds: 402.34
Bank: 13,318.73
Total Pounds: 13,721.07
  
Hi Alice, have you evergot the wrong day. I know that I have got up and gone to work on my day off. Drove all the way down then suddenly as I arrive outside the penny drops.(I never told my boss as she would think I was bonkers)
Ros
Digg this Post!Add Post to del.icio.us
Reply With Quote
  #10 (permalink)  
Old 16-07-2007, 02:07 PM
alby's Avatar
alby alby is offline
Master Florist
 
Join Date: May 2007
Posts: 5,730
alby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nicealby is just really nice
Pounds: 7,391.17
Bank: 149,736.03
Total Pounds: 157,127.20
        
  
Hi Pixie, I haven't thank god! I think my worry is missing the day or getting a phone call saying 'where are my flowers' and having to do a whole wedding in an hour. Ridiculous, I know!
Digg this Post!Add Post to del.icio.us
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Pounds Per Thread View: 0.10
Pounds Per Thread: 7.50
Pounds Per Post: 3.75


All times are GMT +1. The time now is 05:24 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.0.0